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Welcome to Deals VersaStep Store (“we”, “us”, or “our”). At Deals VersaStep, we value your trust just as much as we value providing you with comfortable, high-quality footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thenewclogs.com.

Please read this privacy policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that helps us provide you with the best shopping experience for our clogs, heels, hiking boots, sandals, and slippers:

Personal Information You Provide:

  • Account Information: Name, email address, password, shipping/billing addresses when you create an account
  • Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal email
  • Order Details: Products purchased, sizing preferences, order history
  • Communications: Emails, chat messages, or phone conversations with our customer service team

Automatically Collected Information:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Location Data: General geographic location (country/region) for shipping and currency purposes

2. How We Use Your Information

We use your information to provide the comfortable, secure shopping experience our footwear customers expect:

  • Process your orders and payments securely
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send order confirmations, shipping notifications, and service-related communications
  • Personalize your experience with product recommendations
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing of Your Information

We treat your personal information with the same care we put into selecting our footwear products. We only share information when necessary:

  • Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement security measures as robust as the construction of our hiking boots:

  • PCI-DSS compliant payment processing
  • 256-bit SSL encryption for all transactions
  • Regular security audits and monitoring
  • Limited access to personal information within our organization

While we implement these measures, no system is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like the comfortable cushioning in our slippers, cookies help make your browsing experience smoother:

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our website
  • Functionality Cookies: Remember your preferences
  • Advertising Cookies: Show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Address: 2858 Froe Street, Charleston, US 25301

Thank you for trusting Deals VersaStep Store with your footwear needs and your personal information. We’re committed to protecting your privacy every step of the way.